When you place an order an email confirmation will be sent confirming when your order will be despatched. Subject to availability, your order is usually despatched within 5 working days. Once we have sent it will normally take the following number of days to arrive:

UK Mainland - £5.95
DPD Next day

Jersey, Northern Ireland & Scottish Isles - £5.95

Royal Mail
3-7 working days

Worldwide - £15.00
Royal Mail
7-14 working days


Returns

All returns must be sent within 30 days for exchange or refund to:

Dansez
9 Rowes Yard
Ramsgate
Kent
CT12 5FA

☞  Your parcel should be sent postage paid we recommend recorded post because we cannot accept responsibility for mislaid returns parcels. You should always retain a proof of postage.

☞  Please ensure the items returned are in a new, re saleable condition in the original packaging with all tags attached.

☞  To aid the speed of your return process please enclose a copy of your invoice as well as your instructions.


Exchanges

Same reference but different size or colour will be sent postage FREE to UK mainland only using Royal Mail. Postage will be charged for any additional items or different styles ordered as part of an exchange.

☞  All refunds are for merchandise only. Postage is non-refundable in any circumstances.

☞  To aid the speed of your return process please enclose a copy of your invoice as well as your instructions.

☞  We process refunds as quickly as possible however it can take up to 30 days.

☞  For further details please refer to our Terms and Conditions.

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